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Frequently Asked Questions

Where is the physical Puntland University compound located?
PUST Main Campus is on Jama Biixi Road in the Sinay - Israac district of Galkayo, Puntland, Somalia.

The compound includes administrative offices, faculty buildings, laboratories, and student facilities. Use the campus map on this page for directions, or email info@pust.edu.so for visiting guidance.
What are the administrative working hours?
Administrative offices are open Saturday through Thursday, 08:00 AM to 04:30 PM (East Africa Time).

Offices are closed on Fridays and on Puntland public holidays. For admissions or registrar enquiries outside these hours, email the relevant office and a team member will respond on the next working day.
Is PUST fully accredited region-wide?
Yes. PUST is a recognized public university established in 2004 and supported by the Puntland Ministry of Education and Higher Education.

Its degree programmes are delivered under regional quality standards and continue to align with national and professional accreditation frameworks across the Horn of Africa.
How do I request an official academic transcript?
Contact the Academic Registrar office at registrar@pust.edu.so or visit in person during office hours.

Provide your full name, student ID number, programme details, and the purpose of your request. Submit the official transcript request form with any required payment receipt. Processing typically takes 5–10 business days.